Capital Area Foodbanks

28% Increase on Click Through Rate

Typical targeting and messaging uses only descriptive info e.g. age, gender, geography. DonorVoice digs deeper by using predictive insight.

In this example the behavioural science team uncovered and used two predictive insights. First, Identity (why a person would feel connection to your cause). In this case we looked at people’s identity as parents. Second, Personality (character traits shaping our view of the world). The trait used here was conscientiousness, usually found among conservatives.

Our test ad found and spoke to that identity and personality trait (right). We looked at results compared against the organization’s control ad (left).

Click-through rate increased by 28% compared to the control ad. 

We also tested mismatching message to audience by targeting liberals instead of conservatives. In that case, we saw a 9% drop in click-through rate compared to the control. 

To find out how you can optimise engagement, in any channel, contact the DonorVoice team today.